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Return / Replacement and Quality Policy

1. Return / Replacement Policy

1) If you received a food product that is damaged, spoiled, or doesn't match your order due to quality issues, please contact our customer care team within 2 hours from the date of delivery. Our team will guide you through the process and provide instructions for reporting the issue. Once we receive and verify the complaint with photographic evidence, we will provide a replacement or refund for the affected item.
2) It's important to carefully review the product descriptions, ingredients, and allergen information provided on our website before making a purchase to ensure the items meet your dietary requirements. Unfortunately, we cannot offer replacements for opened food packages, perishable items consumed, or products past their expiry date due to food safety reasons.
3) For further details on our replacement policy or any assistance, please contact our customer care team. We are committed to ensuring your satisfaction and will be happy to assist you throughout the process.

2. Quality Policy

1) At Milletary, we are committed to providing our customers with high-quality food products.
2) We carefully select and source ingredients to ensure freshness, nutrition, and taste.
3) Our food products undergo strict quality control measures to meet FSSAI standards and exceed customer expectations.